The Westin Excelsior - Florence

Piazza Ognissanti 3, Florence, Italy, 50123show map
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Rooms and Guests
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Highlights
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32of 414 hotels in Florence
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Italy

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Overview

Featuring stunning viewS, this 5-star The Westin Excelsior has 171 luxury rooms. Overlooking the Arno River , the elegant hotel is set in a Renaissance-style building. The property provides an informal atmosphere and impeccable services for guest.

Porta Romana is within 15 minutes' walk. You can visit Piazzale Michelangelo, that is just 1.9 km from the hotel.

Take a walk near gardens and parks or reach the city center about 1 km away.

The Westin Excelsior boasts a panoramic setting within 15 minutes drive to Peretola airport.

Rooms

A minibar, a laptop-compatible safe and direct dial telephone, alongside with an en suite bathroom are included in each room at the hotel. Some rooms feature views of the sea. They are furnished with a stylish décor.

Eat & Drink

The hotel serves a buffet breakfast every morning. The property offers a seasonal restaurant serving dishes of Italian cuisine. Guests can enjoy local drinks in the rooftop bar. Providing a variety of dishes, Caffe San carlo and Trattoria dei 13 Gobbi are about 50 meters away.

Relax

The Westin Excelsior also features a swimming pool, a tennis court and a golf course. The hotel offers a gym and a fitness centre to ensure guests keep fit.

Internet

Wireless internet is available in the hotel rooms at EUR 15 per day.

Wireless internet is available in the hotel rooms at EUR 4 per hour.

Guest Parking

Paid Private parking is possible at a location nearby.

Number of floors:   5.  Number of rooms:   171.

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Facilities
Paid Wi-Fi

Paid Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu

Spa & Leisure

  • Swimming pool
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Pool view
  • River view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Wardrobe
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • International calls
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Santa Maria NovellaSanta Maria Novella700 ft
Strozzi PalaceStrozzi Palace1400 ft
Duomo - S.Maria del Fiore -Duomo - S.Maria del Fiore -2300 ft
Officina Profumo Farmaceutica di Santa Maria NovellaOfficina Profumo Farmaceutica di Santa Maria Novella700 ft
Santa Maria Novella Train StationSanta Maria Novella Train Station1700 ft
Palazzo dei CongressiPalazzo dei Congressi3300 ft
Il Duomo (Santa Maria del Fiore)Il Duomo (Santa Maria del Fiore)2300 ft
Galleria degli UffiziGalleria degli Uffizi2700 ft
UffiziUffizi2700 ft
OgnissantiOgnissanti100 ftPiazza Ognissanti
Chiesa di Ognissanti Chiesa di Ognissanti 200 ftBorgo Ognissanti 42
Piazza OgnissantiPiazza Ognissanti200 ftPiazza Ognissanti
San Frediano in CestelloSan Frediano in Cestello700 ftPiazza di Cestello
Officina Profumo-Farmaceutica di Santa Maria NovellaOfficina Profumo-Farmaceutica di Santa Maria Novella1000 ftVia della Scala 16
MNAF: Alinari National Museum of Photography MNAF: Alinari National Museum of Photography 1100 ftPiazza di Santa Maria Novella 14r
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Trattoria dei 13 GobbiTrattoria dei 13 Gobbi300 ftVia del Porcellana 9/r
Il ProfetaIl Profeta300 ftBorgo Ognissanti
Da il LatiniDa il Latini1000 ftVia Palchetti 6/r
Caffe San carloCaffe San carlo100 ftVia Borgognissanti 32-34
Sei DivinoSei Divino200 ftBorgo Ognissanti, 42/r
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Santa CroceSanta Croce4300 ft
Basilica of San LorenzoBasilica of San Lorenzo4300 ft
CHIESA SANTA CROCECHIESA SANTA CROCE4300 ft
Sant'Ambrogio MarketSant'Ambrogio Market1.1 mi
Piazzale MiquelangeloPiazzale Miquelangelo1.1 mi
Campo di Marte StationCampo di Marte Station1.6 mi
Accademia GalleryAccademia Gallery3700 ft
San Marco MuseumSan Marco Museum4000 ft
Salvatore Ferragamo MuseumSalvatore Ferragamo Museum1.1 mi
CelleriniCellerini1100 ftVia del Sole, 37r
Palazzo Rucellai Palazzo Rucellai 1100 ftPiazza de' Rucellai, 1
Museo Marino MariniMuseo Marino Marini1200 ftPiazza San Pancrazio
Alberto Cozzi, Antico Laboratorio ArtigianaleAlberto Cozzi, Antico Laboratorio Artigianale1200 ftVia del Parione, 35r
Piazza di Santa Maria Novella Piazza di Santa Maria Novella 1200 ftSanta Maria Novella
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Getting around
Airports
Peretola (FLR)3.4 mi
Lucca (LCV)33.5 mi
Train
Santa Maria Novella Train Station2000 ft
Bus
Bus stop400 ft
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Reviews
8.0
FabulousBased on  37  reviews
  • 6.2
    Good

    The concierge service was brilliant. The restaurant was good. The room was comfortable and the view was very good.

    The television was inadequate for a hotel of this cost. The chambermaid service was very poor - slow and lazy.

  • 8.2
    Fabulous

    Location, views, and high level of services

  • 9.6
    Exclusive

    The concierge staff was phenomenal!

  • 7.0
    Very good

    The room overlooking the Arno, the service, the bar

    The bathroom tap dripped, the lavatory was difficult to flush, the upsatairs bar and restaurant were closed and there was not a swimming pool. Breakfast was poor - lukewarm cofffe. Does not compare with the Royal Orcard in the same group

  • 9.6
    Exclusive

    The staff was outstanding! The concierge made many great suggestions on gelato places, dining places, and sights to see. The room was comfortable and had a great view of the Arno river.

  • 8.2
    Fabulous

    Hotel is centrally located along the Arno river, near high end shops. Suggest they add outdoor eating on their piazza. Would make for a very pleasant dining experience

    Hotel had mosquitos in the room from balcony door being opened by previous guests. Breakfast is very expensive, even simple items.

  • 6.6
    Good

    Location

    Room was not as described in web --should have complained

  • 6.2
    Good

    Its location is convenient and serves as the meeting point for the conference spouse program.

  • 5.8
    Guest rating

    The A/C was off and the room was too warmWhen openning the windows a lot of mosquitos came in. It was a very bad experience with so many mosquito bites.

  • 8.2
    Fabulous

    Its quiet and clean for such a big hotel.

    The breakfast was very expensive. When you only want some fruit salad, yoghurt, orange juice and coffee then forty euros is a waste of money.

  • 6.6
    Good

    An ok hotel, not what you are expecting from a Westin hotel... the only thing that really mentions a Westin is the price ...

    Even that you are paying a nice amount of $$, anything you are asking for beside of your bad will be an extra, with an outrages price... parking is 40 Euro per night, a double espresso 10...

  • 6.6
    Good

    La complexité des accès internet et leur coût exorbitant.

  • 8.8
    Superb

    Situation, deco, concierge, accueil, bref un très bon hôtel sauf pour le détail du room service... Par contre a l arrivée bouteille de champagne nous attendait !

    Room service qui passé 23h n est capable de nous proposer .... Qu un pauvre sandwich jambon fromage digne de la sncf C est un détail mais vu le prix de la chambre et le standing un petit club sandwich au minimum aurait été le bienvenu

  • 8.2
    Fabulous

    Très bonne relation avec un personnel polyglotte et attentif .

  • 8.8
    Superb

    La cama y la ubicacion

    La primera vez que nos alojamos la habitacion era excelente

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Highlights
TripAdvisor Traveler Rating
read all 1798 verified reviews
TripAdvisor Traveler Rating
32of 414 hotels in Florence
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Italy

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Peretola (FLR)3.4 mi
Lucca (LCV)33.5 mi
Train
Santa Maria Novella Train Station2000 ft
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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